Skip to content
Facer Locksmith SpecialistsRequest a visit
Open 24/7(289) 432-1115Call now
Two people exchanging a key at an open front door, with a disassembled lock cylinder and small parts arranged on a cloth nearby. — Lost Keys — Same-Visit Rekey, St. Catharines

Emergency Lockouts · St. Catharines

Lost Keys — Same-Visit Rekey in St. Catharines

You let a part-time employee go on Friday. The shop key is on a ring in their apartment, or their car, or a friend's kitchen, and on Monday morning the register and the stock room open with it.

Call now · open 24/7(289) 432-1115

Request a visit

In plain words

How much a lost key matters depends on what was lost with it. A ring that dropped into a lake on a canoe trip tells nobody where it fits, so the rekey is a tidy precaution. A ring taken with a wallet or bag that carried your address is a different story: someone now holds both the key and the door it opens, and the rekey comes first. The locksmith asks about this on the phone, says plainly which situation you are in, and schedules the visit accordingly. The work is the same either way, and so is the outcome: a key nobody else has.

Sound familiar?

A roommate moved out on bad terms and says the key was left on the counter. It was not. You have already changed the Wi-Fi password, but the front door still opens for a key that could be anywhere.

How the visit goes

Lost Keys — Same-Visit Rekey · St. Catharines

How the visit goes

Illustrative locksmith scene — St. Catharines
  1. 1

    How many keys, and who gets them

    Before pins are touched, the number of keys is agreed, because that number is the whole point of key control. The locksmith asks who in the household or business needs one: each adult, a teenager, a caregiver, the neighbour who feeds the cat, the landlord, the cleaner. Each name gets a key and the total is written down. Anyone who had a copy of the old key but is not on the new list is, from that moment, simply someone without a key. Knowing the count on day one is what makes it possible, years later, to say with confidence exactly how many keys to this property exist.

  2. 2

    Setting a new combination pin by pin

    On a conventional pin-tumbler cylinder, with it on the bench, the plug is turned slightly and a follower is slid in behind it so the springs and top pins stay in the housing rather than scattering. The plug comes out and the old bottom pins are tipped away. The new key is cut first, then a pin whose length matches each cut is dropped into the corresponding chamber, checked flush with a gauge, and the loaded plug is guided back under the follower. The plug should turn with a light, even feel and no catch. If it drags on one chamber, that pin is sized again before anything goes back on the door.

  3. 3

    A note for the landlord or building manager

    Where a tenancy, a condominium or a commercial lease is involved, the visit ends with a plain written note: which cylinders were rekeyed, how many keys were cut, who received them, and the key code if the property keeps a register. Tenants pass it to the landlord along with the landlord's set of new keys, keeping the paper trail on both sides current. Condominium managers can update the building's key record. A small business can file it with the lease. It is a few lines that save a long conversation later.

In the van

  • Key blanks in common keyways
  • Rekeying pin kit
  • Pin tweezers and shims
  • Replacement cylinders
  • Rekeyable-cylinder reset tool

What affects the quote

  1. 1

    How many cylinders are on the list

    A front door with a deadbolt and a handle is two cylinders. Add the back door, the garage entry, a side door and a shed and the count climbs, and the quote follows the number of cylinders repinned.

  2. 2

    Outbuildings, gates and padlocks

    Sheds, gates and detached garages often carry padlocks or light cylinders. Bringing them onto the house key may mean a new padlock of a matching keyway, quoted as a part.

  3. 3

    Travel to the property

    Every call-out includes the drive. A house across town and a rural property at the end of a concession road involve different time on the road, and the quote reflects the trip.

Same fees day, night or weekend.

Have it ready

Before you call · 0 / 3

(289) 432-1115

Lost Keys — Same-Visit Rekey: questions

Advice · (289) 432-1115

What is a restricted keyway, and is it worth having?

A restricted keyway uses a controlled key profile whose blanks are supplied only through an authorised channel; the credential required, a letter, a registered account, a dealer agreement or a key card, depends on the system. Rekeying such a cylinder is routine work with the right pin kit. For a household that has just lost a key and wants the next one to be truly countable, it is a sensible upgrade for the main doors, and it can be fitted during the same visit.

When is replacing a lock better than rekeying it?

When the hardware itself is the weak point: a plug worn oval, a cylinder eaten by salt from a driveway-facing door, a light knob lock on an exterior door, a keyway with no blanks left in supply, or when you want a different style, a heavier deadbolt or a keypad. In those cases a new lock keyed to match the rest of the house is fitted in the same visit. Everything else is rekeyed.

My key fell in the snow in my own yard. Do I still need to rekey?

It is your call, and it is a reasonable one either way. A key lost on your own property is unlikely to be picked up by a stranger, but it will surface in the spring thaw, and until then you are trusting a guess about where it lies. Many households rekey anyway for the certainty, and because the visit also lets them put every door on one key while the locksmith is there.

Niagara, Ontario

St. Catharines information

Town
St. Catharines, Niagara, Ontario
In business
12 years
Hours
Open 24/7 · nights, weekends and holidays, same fees
Visits
On-site assessment preferred. Request a visit or call.

What the census means at the door

71%

Older homes. About 71% of homes in St. Catharines were built in 1980 or earlier, according to the 2021 Census.

Basement and side entries on older homes were often fitted long after the house was built, with whatever lock was on hand. Bringing those doors up to the standard of the front entry, and onto the same key, is a common and satisfying job.

56%

A mix of homes. Single-detached houses make up about 56% of homes in St. Catharines (2021 Census).

Mixed housing means a locksmith sees a bungalow in the morning and a condo tower in the afternoon. The stocked van has house-door deadbolts, suite-door cylinders and the finishes for each, so neither kind of customer waits for a second visit.

Source: Statistics Canada, 2021 Census of Population

Open St. Catharines in Google Maps

Open 24/7

Request a visit

You let a part-time employee go on Friday.

Call now · open 24/7(289) 432-1115
  • On-site assessment preferred
  • Same fees day, night or weekend
  • 12 years in business