Every street in Facer has a door that sticks, a deadbolt that needs a shove, or a key that was lent out and never came back. We rekey, repair and replace lock hardware for homes and businesses here, explain what we find in ordinary words, and leave you with keys that turn the way they should.

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Same fees day or night · 12 years in business

The fix, explained · Facer

What is the door doing?

EmergencyHome Lockout ServiceThe moving truck has left, half the boxes are inside, and the single key the previous owner handed over turns the knob but not the deadbolt.

The fix

Different locks call for different openings, and a lockout visit starts by reading the hardware on your door. A spring latch in a knob or lever behaves differently from a deadbolt, a mortise lock in an older home has its own internals, and a high-security cylinder resists shortcuts that work on builder-grade hardware.

Call (289) 432-1115 Request a visit Home Lockout Service

EmergencyBusiness Lockout ServiceA cook stepped into the alley with the recycling and the rear door swung shut behind him.

The fix

Authority for a business is a question about the company, not just the individual at the door. An owner shows identification and something connecting them to the premises, such as the lease or the business registration.

Call (289) 432-1115 Request a visit Business Lockout Service

EmergencyBroken Key ExtractionThe padlock on the shed has been stiff all summer.

The fix

If a key has just snapped in your lock, the most helpful thing you can do is nothing further to the lock. Keep the half in your hand, note whether the door is locked, and resist the tweezers and the glue, both of which push the piece deeper and add material the locksmith must clear first.

Call (289) 432-1115 Request a visit Broken Key Extraction

EmergencyBreak-In Damage Lock RepairThey did not get in.

The fix

There are really two jobs inside one call. The first is tonight: make the door close and lock so the household can sleep.

Call (289) 432-1115 Request a visit Break-In Damage Lock Repair

EmergencySeized & Jammed Lock OpeningThe lock works, but only if you lean on the door with your hip while turning the key.

The fix

When the cylinder is the part that has seized, the work is about cleaning rather than force. Keyways collect dust, salt spray, metal filings and residue from sprays never meant for locks, and over time the pins stop lifting cleanly.

Call (289) 432-1115 Request a visit Seized & Jammed Lock Opening

EmergencyLost Keys — Same-Visit RekeyYou let a part-time employee go on Friday.

The fix

The first useful move after losing a key is to think about where it worked rather than where it went. A house key commonly opens more than the front door: the back door, a side entrance, the door from the garage into the house, a shed, a gate padlock, sometimes a storage room or a mailbox.

Call (289) 432-1115 Request a visit Lost Keys — Same-Visit Rekey

12years in business
24/7open, every day
Same feesday, night or weekend
On siteassessment preferred

Have us open your safe in Facer

Every key we cut in Facer is tested in the lock it belongs to before we leave. It sounds obvious, but a key that works on the bench and sticks in the door is a common complaint about lock work. We turn each one, from both sides where the door allows, and adjust the cut or the cylinder until every key slides in and turns cleanly.

St. Catharines, Glenridge, Marsdale, Martindale Heights, Merritton, Montebello, Niagara Gardens, Old Glenridge, Pelham, Ridley Heights, Shipman and Western Hill

A straight assessment. If the lock is fine and the door just needs adjusting, we say so. If it has reached the end of its life, we say that too, and show you why.
Options laid out side by side. Repair, rekey, replace or upgrade, with what each involves and what it changes. You pick; we do not steer you toward the biggest job.
Finished, not nearly finished. Every key tested in every lock, every screw tight, every strike aligned, and the packaging in our van rather than your bin.

Call to discuss your business's keys: (289) 432-1115

Facer

Locksmith services · Facer

The pages linked here cover each lock service available in Facer in the same plain format: the situation it solves, what the locksmith checks first, how he does the work, and how to care for the result. Pick the one that sounds like your door, then reach out to arrange a visit.

Bigger photo, sooner job: Emergency Book soon Plan ahead

Sound familiar?

Facer

1 / 9

You stepped out to grab the recycling bin and the door swung shut behind you. Through the glass you can see your keys hanging on the hook by the stairs, exactly where they always are, and the latch has caught.

Home Lockout Service

2 / 9

A cook stepped into the alley with the recycling and the rear door swung shut behind him. The push bar works from inside, but the outside handle has a keyed cylinder and the key is hanging in the kitchen office. The front door is locked too.

Business Lockout Service

3 / 9

The keys the seller handed over came in a sandwich bag: six unlabelled copies for two locks of different makes from different decades. You have no idea how many more copies exist or who is holding them.

Lock Replacement & Upgrade

4 / 9

The padlock on the side gate has gone stiff every winter for three years running, and this year the key simply will not turn past the first few pins. Salt spray off the road and a season of meltwater have left the cylinder pitted and reluctant.

Gate & Building Entry Locks

5 / 9

A community group counts the weekend's raffle and bake-sale cash on a kitchen table, then carries it home in a tote bag until the bank opens Monday, because there has never been anywhere safer to leave it.

Safe Installation & Servicing

6 / 9

You have lost count of how many people have had a key to your house over the years: cleaners, a contractor, a former partner, the previous owner's family. The lock still works, but you no longer know who else it works for.

High Security Locks

Hands comparing detached lock cylinders beside loose keys on a workbench. — Broken Key Extraction, Facer

7 / 9

The drawer behind the counter holds a tangle of keys with tape labels: front old, side, Dave. Some open things, some open nothing, and the hardware-store copies mean the true count drifted long ago past anything written down.

Commercial Rekeying

Technician inspecting splintered wood around a door-frame strike plate. — Break-In Damage Lock Repair, Facer

8 / 9

The team has grown past the point where one shared key still makes sense. New hires need a way in before a manager arrives, and the current setup cannot tell one person's entry from another's.

Access Control Installation

Person holding two lock cylinders beside an open painted door, with loose hardware and debris on the sill. — Seized & Jammed Lock Opening, Facer

9 / 9

Since the remote starter was installed last month, the original key has started acting strangely, the car catches on the first turn some mornings and refuses outright on others. Nothing about the key itself changed, but whatever the installer touched under the dash seems to be arguing with it.

Transponder Key Programming

Niagara, Ontario

Facer information

Lock Replacement & Upgrade, Safe Installation & Servicing, Home Lockout Service, Access Control Installation, Business Lockout Service, Commercial Rekeying, Transponder Key Programming, Gate & Building Entry Locks and High Security Locks

Town: Facer, Niagara, Ontario
In business: 12 years
Hours: Open 24/7 · nights, weekends and holidays, same fees
Phone: (289) 432-1115
Work: lockouts, change or rekey, high security, commercial
Visits: On-site assessment preferred. Request a visit or call.

What the census means at the door

71%

Older homes. About 71% of homes in St. Catharines were built in 1980 or earlier, according to the 2021 Census.

Older homes tend to have had many hands on their doors: owners, tenants, tradespeople, family. A locksmith visiting such a house pays attention to who holds keys now, and rekeying or a keyed-alike set often matters more than any new hardware.

56%

A mix of homes. Single-detached houses make up about 56% of homes in St. Catharines (2021 Census).

Where housing types are mixed, the same lost-key call means different things. In a house, rekey every door on the property. In an apartment, rekey the suite door and check with management about the common entrance. The locksmith asks which it is first.

Source: Statistics Canada, 2021 Census of Population

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Curious about the process?

Advice · (289) 432-1115

How should I look after my lock so it stays reliable?

A little attention twice a year is enough. Follow your lock's own care instructions: many take a puff of dry graphite or PTFE lubricant worked in with the key, some a specified liquid product instead; general-purpose oils collect grit. Retire keys that have worn thin and cut fresh ones from a crisp original or the code. Snug up hinge and strike screws each spring and fall as the door moves with the humidity. A key that starts needing a wiggle is an early warning worth acting on.

What is an interchangeable core, and how do I know if we have one?

An interchangeable core is a small, self-contained cylinder that slides out of the lock with a special control key and drops back in on a new combination. Look at the keyway: a figure-eight shaped face on a lever or mortise housing is the usual sign. Buildings choose them because a lost key or a staff change is handled by swapping the core rather than taking the lock apart, and a locksmith can carry cores pinned to your system.

Can you replace the lock on a sliding patio door or French doors?

Yes. Sliding doors take a replacement mortise hook lock sized to the rail, often with a keyed exterior, and benefit from a secondary foot bolt or a pin through the frames. French doors are secured by treating the inactive leaf properly with flush bolts into the head and sill, then fitting a deadbolt to the active leaf with a strike into that reinforced edge. Both are routine parts of a residential upgrade.

Can a gate that slams shut be fixed without replacing the whole closer?

Often, yes. A closer that slams is frequently just out of adjustment rather than worn out, and bringing its closing speed and final latching action back into a sensible range solves the problem on its own. Replacement becomes the answer when the arm, seals or internal fluid have genuinely failed, which the locksmith checks for directly rather than assuming from the symptom alone. Either way, the gate is tested through several full cycles before the visit is called finished.

Open 24/7

Request a visit

Have us open your safe in Facer

Call now · open 24/7(289) 432-1115

On-site assessment preferred
Same fees day, night or weekend
12 years in business