
1 / 9
You stepped out to grab the recycling bin and the door swung shut behind you. Through the glass you can see your keys hanging on the hook by the stairs, exactly where they always are, and the latch has caught.

Safely, right now
Safely, right now
Safely, right now
Safely, right now
A lock problem is rarely only a lock problem. It is a door that swells shut in a damp week, a key that snapped on a cold morning, a tenant who left without handing anything back. In Pelham we listen first, explain the options, and do tidy work you can see before we drive off.
Same fees day or night · 12 years in business
The fix, explained · Pelham
The fix
Different locks call for different openings, and a lockout visit starts by reading the hardware on your door. A spring latch in a knob or lever behaves differently from a deadbolt, a mortise lock in an older home has its own internals, and a high-security cylinder resists shortcuts that work on builder-grade hardware.
The fix
Authority for a business is a question about the company, not just the individual at the door. An owner shows identification and something connecting them to the premises, such as the lease or the business registration.
The fix
If a key has just snapped in your lock, the most helpful thing you can do is nothing further to the lock. Keep the half in your hand, note whether the door is locked, and resist the tweezers and the glue, both of which push the piece deeper and add material the locksmith must clear first.
The fix
There are really two jobs inside one call. The first is tonight: make the door close and lock so the household can sleep.
Call (289) 432-1115Request a visit Break-In Damage Lock Repair
The fix
When the cylinder is the part that has seized, the work is about cleaning rather than force. Keyways collect dust, salt spray, metal filings and residue from sprays never meant for locks, and over time the pins stop lifting cleanly.
Call (289) 432-1115Request a visit Seized & Jammed Lock Opening
The fix
The first useful move after losing a key is to think about where it worked rather than where it went. A house key commonly opens more than the front door: the back door, a side entrance, the door from the garage into the house, a shed, a gate padlock, sometimes a storage room or a mailbox.
Call (289) 432-1115Request a visit Lost Keys — Same-Visit Rekey

Businesses in Pelham get exit hardware that lets everyone leave without hunting for a key, while the door stays locked from the outside. We fit and adjust push bars, panic bars and deadlatches, set the closers so the door shuts on its own, and check that the whole exit path works in one motion from inside.
St. Catharines, Facer, Glenridge, Marsdale, Martindale Heights, Merritton, Montebello, Niagara Gardens, Old Glenridge, Ridley Heights, Shipman and Western Hill
A straight assessment. If the lock is fine and the door just needs adjusting, we say so. If it has reached the end of its life, we say that too, and show you why.
Options laid out side by side. Repair, rekey, replace or upgrade, with what each involves and what it changes. You pick; we do not steer you toward the biggest job.
Finished, not nearly finished. Every key tested in every lock, every screw tight, every strike aligned, and the packaging in our van rather than your bin.
Call to discuss your business's keys: (289) 432-1115
Pelham
Whatever brought you to this page from Pelham, whether it was a lockout, a lost key, a move, a break-in or simply a door that has annoyed you for months, one of the services below fits. Each is written to tell you what happens, what it involves, and what you have when the locksmith leaves.
Bigger photo, sooner job: Emergency Book soon Plan ahead
EmergencyHome Lockout ServiceThe moving truck has left, half the boxes are inside, and the single key the previous owner handed over turns the knob but not…
EmergencyBusiness Lockout ServiceA cook stepped into the alley with the recycling and the rear door swung shut behind him.
EmergencyLost Keys — Same-Visit RekeyYou let a part-time employee go on Friday.
Lock Rekeying
Vintage Mortise Lock Service
Safe Opening & Combination Change
Plan aheadAccess Control Installation
Spare Car Key DuplicationSound familiar?

1 / 9
You stepped out to grab the recycling bin and the door swung shut behind you. Through the glass you can see your keys hanging on the hook by the stairs, exactly where they always are, and the latch has caught.

2 / 9
A cook stepped into the alley with the recycling and the rear door swung shut behind him. The push bar works from inside, but the outside handle has a keyed cylinder and the key is hanging in the kitchen office. The front door is locked too.

3 / 9
The renovation wrapped up in the spring. The crew was good, the kitchen looks right, and the key you handed the foreman on day one was never handed back. Nobody kept track of who on the crew carried it.

4 / 9
Your basement tenant has given notice, and a new one arrives on the first. The lock on the separate entrance works perfectly well. You simply want a fresh key for the incoming tenant and for the old one to be retired.

5 / 9
The key turns freely in the round cylinder on the door, all the way around and back, without the bolt shifting at all. The cylinder itself wobbles slightly when you press it, as if it has come loose inside the door.

6 / 9
A customer's rifle safe at the range has a dial that simply will not respond to the combination written on the sales receipt from years ago.

7 / 9
You have lost count of how many people have had a key to your house over the years: cleaners, a contractor, a former partner, the previous owner's family. The lock still works, but you no longer know who else it works for.

8 / 9
The team has grown past the point where one shared key still makes sense. New hires need a way in before a manager arrives, and the current setup cannot tell one person's entry from another's.

9 / 9
A teenager just passed a driving test and reasonably wants a key of their own rather than negotiating over the family's single copy every time the car is needed. Two drivers and one key keep colliding on the same schedule.
Niagara, Ontario
Safe Opening & Combination Change, Spare Car Key Duplication, Business Lockout Service, Lock Rekeying, Home Lockout Service, Vintage Mortise Lock Service, High Security Locks, Access Control Installation and Lost Keys — Same-Visit Rekey
71%
Older homes. About 71% of homes in St. Catharines were built in 1980 or earlier, according to the 2021 Census.
Old brass keys wear thin, and a key that has bent for years finally lets go in a cold cylinder. In older housing stock this is a regular call, so the locksmith is ready to extract the piece, check the cylinder and cut a new key from the code.
56%
A mix of homes. Single-detached houses make up about 56% of homes in St. Catharines (2021 Census).
A mix of detached and attached housing means a mix of key habits: spare keys under pots at houses, fob-and-key combinations in buildings. A locksmith can improve both, with a proper key safe or keypad here and a tidy suite cylinder there.
A little attention twice a year is enough. Follow your lock's own care instructions: many take a puff of dry graphite or PTFE lubricant worked in with the key, some a specified liquid product instead; general-purpose oils collect grit. Retire keys that have worn thin and cut fresh ones from a crisp original or the code. Snug up hinge and strike screws each spring and fall as the door moves with the humidity. A key that starts needing a wiggle is an early warning worth acting on.
An interchangeable core is a small, self-contained cylinder that slides out of the lock with a special control key and drops back in on a new combination. Look at the keyway: a figure-eight shaped face on a lever or mortise housing is the usual sign. Buildings choose them because a lost key or a staff change is handled by swapping the core rather than taking the lock apart, and a locksmith can carry cores pinned to your system.
When the hardware itself is the weak point: a plug worn oval, a cylinder eaten by salt from a driveway-facing door, a light knob lock on an exterior door, a keyway with no blanks left in supply, or when you want a different style, a heavier deadbolt or a keypad. In those cases a new lock keyed to match the rest of the house is fitted in the same visit. Everything else is rekeyed.
Rekeying keeps your existing deadbolt or handle set and gives it a new key, commonly by changing the pins inside, though some cylinders reset a different way. Replacing removes the whole lock or cylinder and fits new hardware. Rekeying suits locks that are in good condition and simply need a fresh key. Replacement is the better call for hardware that is worn or damaged, built to a low grade, on a keyway the other doors cannot share, or due for a change of style or a keypad.
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